Taxi Dispatch System
Automated web & mobile booking with dispatch to nearest available taxi
Reach out to your client
With GPS enabled, highly competitive taxi dispatch system; your riders reach you with just tap of fingers. This highly intelligent algorithm locates the nearest driver for each and every rider. It also makes sure that, drivers do not waste their time. Thus, getting the ride for the driver is comfortable without having to waste time and energy, available on:
This cloud- based software is capable of dispatching taxis along with other services like mass transit vehicles, emergency and helpline services assisted by computer.
Our system uses cloud servers located at multiple data centers which communicate with the mobile application and with mobile data terminals installed in vehicles.
Booking
The customer can book a ride through the simple call, website or a pre-installed application. Booking SMS is generated in case of the web or on-call booking. However, detailed booking status notification is generated for in-app booking.
GPS receivers, caller identification, cellular tower ID, vehicle location are used to enhance service and location accuracy. All the bookings and their status are available live for inquiries, editor cancellation.
Multi-interface booking does not keep your client stranded in the location without internet. A simple call received by call executive, roots entire booking for existing as well as the new customer. This feature helps you stand out against existing “only app” players in the market.
Multi Interface Booking
Booking can be done over a call or through an app, which is received and processed real-time by executives. No compulsion of app anymore
Booking Notification
The customer receives detailed booking status after booking is confirmation. Live status is available for editing or cancelling booking.
Processing
The system automatically generates a list of valid vehicles and drivers considering their current and future availability based on credentials added.
Once booking confirmation is received the responses from shortlisted drivers are processed based on various logics such as shortest distance from the client, longest wait time and type of vehicle.
The most suitable vehicle for serving the client is then selected by the software engine and process can be monitored live in real time while its responses are visually displayed on the screen along with an audit report for analysis in future.
Confirmation
Upon allocation of the vehicle, the client and driver are intimated about the taxi and pick up location details.
In case, the taxi is unavailable; the client receives a service decline notification prior to the travel time. Thus, the client can make necessary arrangements for travel.
The client can know information on previous travel and current activity status by logging into the web portal or mobile application. The system maintains detailed action logs on each booking, their responses, and allocation.
Multi Interface Booking
Booking can be done over a call or through an app, which is received and processed real-time by executives. No compulsion of app anymore
Algorithm based booking
The intelligent algorithm enables nearest ride booking without compromising the driver’s wait time.
Automatic Process & Monitoring
The booking is processed and monitored live for real-time or future analysis of the whole process done by software.
Bidding
Based on various logics like wait time and distance from client location; an appropriate driver is selected for a client’s ride.
Report Analysis
Report analysis can help identify prime pickup points, average travel time and other trends on bookings.
Decline Notification
Taxi Dispatch system does not keep your client stranded. If there are not cabs available for the ride, it notifies the client before the set time.